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Community Stewardship

"We are proud of what we do. And what we do is every bit as important as how we do it. We do the right thing. For our citizens and our community. And for ourselves. And we share an unwavering commitment to excellence in everything that we do. We go the extra mile."
City of Kitchener People Plan

Corporate and community stewardship is at the very core of what we do, and who we are as an organization. We're proud to lead by example. A strong tradition of corporate citizenship exists naturally because we believe in doing the right thing for our citizens, our community and for ourselves.

What are We Doing?

As responsible community and municipal leaders, we are committed to conducting our business in an environmentally sound manner, with care for the health and safety of one another - and the best customer service to meet the needs of our citizens. We currently meet our commitment through initiatives including:

Customer Service Strategy
Our customer service roadmap with goals, objectives and related strategies to position the city as a leader in customer service.
Green City
A group of staff from across the corporation whose goal is to reduce the amount of waste produced starting with City Hall, then growing to all city facilities.
Brownfield remediation and adaptive reuse
We promote brownfield redevelopment and adaptive reuse as part of our economic development strategy but also walk the talk - for example, the new CMF site is a former brownfield.

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